We’ll post updates here as soon as we’re aware of any issues. Our systems are automatically monitored, and if something goes wrong, alerts are escalated immediately (including alarms that break through silence modes on our phones). You can subscribe to get emails whenever we post an update.
Resolved
The problem has been resolved. All meetings and attachments have been re-processed successfully. All functionality is back to normal.
Monitoring
The fix we implemented has resolved the issue. We will continue to monitor the situation and ensure all meetings, attachment, and clarity plus updates are re-processed successfully.
Identified
We have identified a potential cause of the issue. We are implementing a fix and will monitor the result.
Investigating
We are aware of an issue impacting the processing of some meetings, attachments, and clarity plus updates.
